What is Duty of Care?
Under the Environmental Protection Act 1990, every business has a legal Duty of Care to store, transfer and dispose of its waste responsibly. That responsibility doesn't end when the waste leaves your premises — you must make sure it's passed to an authorised person and can evidence where it went.
Waste Transfer Notes
Each time waste changes hands, it must be covered by a Waste Transfer Note (or a Consignment Note for hazardous waste). This records what the waste is, how much there is, and who took it. You must keep these records for at least two years (three years for hazardous waste). Reputable carriers issue them as standard — we provide full documentation with every collection.
Using a licensed carrier
Anyone transporting your waste should be a registered upper-tier waste carrier with the Environment Agency. You can check a carrier's registration on the public register. Choosing a licensed, insured provider protects you if anything goes wrong.
Penalties for getting it wrong
Breaching Duty of Care can lead to unlimited fines, and fly-tipping — even by a rogue contractor you hired — can leave your business liable. Correct segregation, a licensed carrier and good record-keeping are the simplest way to stay compliant.
Stay compliant, effortlessly
Every collection we make comes with full Duty of Care paperwork.
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